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Privacy Policy

Last updated: January 30, 2026

1. Introduction

My Company ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B marketplace platform.

We comply with the General Data Protection Regulation (GDPR) and data protection laws. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, phone, company details)
  • Profile information (company description, certifications, locations)
  • Transaction data (purchases, sales, service requests)
  • Communication data (messages, support requests)
  • Verification documents (ID, business registration, certifications)

2.2 Information Collected Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

  • Provide and maintain our marketplace services
  • Process transactions and send related information
  • Verify user identity and prevent fraud (KYC/AML compliance)
  • Send administrative information and updates
  • Respond to inquiries and provide customer support
  • Improve our services and develop new features
  • Send marketing communications (with consent)
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: Processing necessary to provide our services
  • Legal obligation: Processing required by law (e.g., KYC/AML)
  • Legitimate interests: Improving services, preventing fraud, security
  • Consent: Marketing communications and optional features

5. Data Sharing and Disclosure

We may share your information with:

  • Other users: Profile information visible to marketplace participants
  • Service providers: Companies that help us operate (hosting, payment processing)
  • Business partners: When you request services from third-party providers
  • Legal authorities: When required by law or to protect rights
  • Business transfers: In connection with merger, acquisition, or sale

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. Transaction records are retained for 5 years for tax and legal compliance. You may request deletion of your account data at any time, subject to legal retention requirements.

7. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent for marketing at any time

To exercise these rights, contact us at privacy@example.com or through your account settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure infrastructure. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with GDPR requirements.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

  • Email: privacy@example.com
  • Address: My Company,

You also have the right to lodge a complaint with the if you believe we have not handled your personal data properly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.